Contact Ship to Shore Traveler

The fastest way to reach us

contact us by email.

For returns and exchanges

visit this page.

For promotional rules

visit this page.

Customer service hours of operation

Monday to Friday 9:00 am to 4:00 pm (USA Pacific Time)

Thanksgiving Closure

In observance of Thanksgiving, Ship to Shore Traveler will close at 1:00 pm on Wednesday, November 22. Normal operations will resume on Monday, November 27. If you have an issue that requires immediate action, please email or leave a phone message. We will be checking messages periodically and will respond as soon as possible.

Warmest Thanksgiving holiday wishes from all of us at Ship to Shore Traveler.


Toll-free within the U.S. 1-877-284-0406
U.S.A. +1-206-284-0406
United Kingdom 020 3287 6508 (a customer care representative will call you within 24 hours)
Australia (02) 8091 4897 (a customer care representative will call you within 24 hours)
France (English and French) 33 (0) 9 70 44 75 92

Address Warehouse/Returns

Ship to Shore Traveler
1448 Elliott Ave West
Seattle, WA 98119


ShopAntarctica Expedition Gear Rental
Gendarme Argentino St, 1125
Ushuaia, Tierra del Fuego, Argentina
+54 9 2901 60 1969 (Voice + SMS)